Privacy Policy
Privacy Policy
Last Updated: April 19, 2024
Thank you for choosing Alba Conciergerie. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our concierge services.
1. Information We Collect
We collect information that you provide to us when you use our services, including but not limited to:
Personal information such as your name, email address, phone number, and billing information.
Information about your requests, preferences, and activities related to our concierge services.
Correspondence and communication records when you contact us.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and personalize our concierge services according to your preferences and requests.
To communicate with you, respond to your inquiries, and provide customer support.
To process payments and manage billing.
To improve our services, including analyzing usage patterns and conducting research.
To comply with legal obligations and enforce our policies.
3. Information Sharing
We may share your information in the following circumstances:
With service providers and business partners who assist us in providing our services.
With third parties as required by law or to protect our rights and interests.
With your consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have certain rights regarding your information, including the right to access, correct, or delete your personal data. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us using the contact information provided below.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
View contact details below